All about Our Deliveries

Welcome to the page "All about Our Deliveries" of Douala Prime. We are here to provide you with all the necessary information regarding our delivery services, in order to make your shopping experience as smooth as possible.

Delivery Options

Express Delivery

• Delay: 1H to 3H (working days) depending on the delivery time you have chosen.

• Zone: Selection of major cities.

• Cost: Affordable pricing, calculated at the time of payment for this quick option.

Standard Delivery / Shipping

• Deadline: 2 to 5 business days depending on the location.

• Zone: Available throughout the country.

• Cost: Affordable pricing, assessed according to our partner logistics agencies.

Order Tracking

After placing your order, you will receive a confirmation email with a tracking number. You will be able to follow the status of your delivery in real time.

Delivery Policy

• Check at Delivery: Upon receipt of your order, take the time to check the items. If something does not match your order, you can report it to the delivery person.

• Returns: For any non-compliant order, our return policy allows you to return the products immediately within 14 days.

Delivery Areas

We currently deliver / or ship to large cities and their outskirts. For details specific to your region, please refer to our dedicated section when ordering.

Frequently Asked Questions

For any additional questions, please do not hesitate to consult our FAQ or contact our customer service. We are here to help you!

Thank you for choosing Douala Prime for your online purchases. Your satisfaction is our priority!